• Mark Musone

MSP vs MSSP: What’s the Difference?

Updated: Sep 18, 2020

Don’t make a mistake and put the security and future of your company at risk

It’s not an exaggeration to say that you may be putting the future of your company at risk if you don’t know the differences between a Managed Service Provider (MSP) and Managed Security Service Provider (MSSP). While there may be some crossover of functions between these two types of outsourced services, the fact remains that it’s highly likely that you will need to invest time, resources and budget for each.

MSP vs MSSP: Comparison of Missions and Functions

Perhaps the simplest way to understand the variation between these two different types of providers is as follows. MSPs operate in the world of IT network management – keeping your infrastructure up to date, troubleshooting problems users are experiencing, and maintaining IT operations. MSSPs operate in the world of cybersecurity and the detection, prevention and remediation of cyberthreats that have the potential to ruin a company’s reputation and pocketbook – kind of like an ever vigilant and on guard police force.

Key differences include:

Should You Hire BOTH a Managed Service Provider (MSP) and a Managed Security Service Provider (MSSP)?

The answer in a nutshell, is YES.

While some MSPs claim they can bring security functionality to their clients, the truth is that many offer only the most rudimentary and easily defeatable security services. Their measurement of success is not upon how many threats they have detected and foiled, but upon other metrics like downtime and user satisfaction.

MSSPs measure their success with a vastly different set of standards, using different tools, methods and technologies in executing their mission. They’re responsible for keeping up to speed on the nature and risk exposure you may have from new (and existing) cyberthreats, and for managing, maintain and responding to threats using state of the art tools and technologies that typical MSPs cannot bring to the table.

Structuring a Managed Security Service Provider Contract

If you are interested in learning more about what a MSSP can do for your company or organization, contact our managed security services team by filling out our contact form, or call us at 716.600.3724 today. We’ll have a no cost or obligation discussion on the scope of MSSP services you might require for your industry or situation, as well as the fee structures that are typical of an MSSP engagement.


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